VHS English Version Product Number: 2015AEVHS
DVD English Version Product Number: 2015AEDVD
Length of Video(in Minutes): 19
Publisher: Digital-2000, Inc.
Description: This program is designed to explain stress on the job, how to control and manage it. Recognition of stress symptoms, how it interferes with productivity, and how it can become a serious liability if not properly managed are covered.
Excerpt: Hello, my name is Dr. Edward Sheldon, and I’d like to helpyou, the manager and supervisor, learn how to deal effectively with stress onthe job. Both the stress that you experience as well as the stress and thepotential hazards of stress that can affect your workers. Stress has become avery big problem in industry, and one of the reasons why stress is such aproblem is because most people are unaware that they are experiencing stressuntil it becomes a problem. Let me help you understand what I mean by that.Take a moment and just notice how you’re breathing. See if you’re breathing ina little bit, or breathing deeply. Chances are you’ll find that you and all thepeople around you are hardly breathing at all, and this is a cause in itself ofstress because the body needs plenty of oxygen to function properly, but mostpeople don’t know that they need to breath properly. Let me show you anotherexample, with your eyes open, or with your eyes closed. Scan your body andnotice how you’re muscles are, whether your muscles are tensed, or whether they’rerelaxed. If your arms or legs are crossed then hardly you have muscles that arebeing stressed unnecessarily.
Very often people carry stress in their stomachs,or in their backs. They shoulder responsibility in find that they have tenseshoulders, or they find that someone is a pain in the neck, and they holdtension in their neck. It’s interesting if you listen to peoples’ words wherethey carry their stress. The problem is as people are usually unaware ofholding on to this stress, until they go home, or it’s the end of the day, andthey have a back ache, or a pain in the shoulder. It’s the supervisory manager’sresponsibility to notice and be aware of stress levels, both your own, and thestress levels of your workers so that you can help them and protect them fromending up in hazardous situations. Let’s take a look at chart number one andlearn a little bit more about what the supervisor’s responsibilities are instress management. To manage stress effectively the supervisor needs to:
1) Understandwhat stress is, and how it wors
2) Knowthe problems stress can cause
3) Identifyworkers who are suffering from stress,or who are likely to develop problems from stress
4) Identifywork situations which are causing or can potentially cause problems related tostress.
5) Utilizestress management techniques effectively for taking care of one’s own stresslevels
6) Teachand direct others how to recognize, manage, and reduce their stress effectively
7) Createa work environment which copes with stress in a helpful and productive manner
8) Provideappropriate solutions to stress problems
9) Makeappropriate referrals for outside help when appropriate
What is stress? Well, experts differ on the exact definitionand explanation of what stress is, but to state it simply stress is the body’sattempt to adjust to any changes in the environment, to be able to maintain ahealthy balance in the body. An example would be, you might put on a sweater ifyou were cold, or take off a sweater if you were too hot to be able to maintaina comfortable temperature. Well, the body does the same thing internally.Whenever they’re any changes that happen in your environment your body attemptsto make a change to be able to maintain a comfortable balance. Another part of stressis when the body perceives a threat. The body goes into an alarm system ofreadiness to protect itself, and to defend itself. Any interference orinterruption with the body’s normal functioning causes an alarm to sound andcreates a response called the GSS, which is the general adaptation syndrome.This is called the stress response. Adrenaline is poured into the bloodstream,and the body goes into a state of readiness to adapt to change, or to protectitself. One of the reasons why we experience so much stress is that the braindoes not make a distinction between a physical threat or an emotional threat, whichmeans that when somebody hurts somebody’s feelings by saying something theirbody responds physically as if they were physically threatened. When thishappens our body goes into a high state of arousal, but we can’t run from thesituation, and we can’t hit somebody for saying something to us, so we holdthat stress in. This holding of stress is what creates overload. And if theimmune system continues to be activated eventually your body begins todysfunction on a medical level as well because the immune system goes intooverload. This is why it’s so important to maintain healthy stress levels atwork because when your workers go into overload it creates it sick leave, absenteeism,and low motivation.