Hospitality Training Package - 15 Videos In One Package

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Part Number:H2S2000

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The standard hospitality training package includes 15 videos and a CD-Rom of written materials.


5001A     Safety Orientation

Don't take short cuts or risks. There's only one-way to perform your job. If it can't be done safely, we don't want you to do it. That's our policy and your obligation. Accident and injury statistics compiled over the last 50 years throughout the world have reveal that 85% to 98% of all accidents are caused by unsafe acts of employees such as taking short cuts, violating safety rules, or job procedures. If you've committed one of these unsafe acts, the company has the responsibility to provide counseling.

Topics included in this safety video are: basics of job safety, alcohol and drug use, equipment safety, guards, emergency stop buttons, unattended  machine, maintenance of machines, housekeeping,  electrical safety, electrical hazards, damaged electrical switches, plugs, cords, receptacles, or electrical tools, third prongs, Double Insulation, Personal Protective Equipment (PPE), Material Safety Data Sheets (MSDS), long hair, fire prevention, ladders, slips and falls, back injuries, improper lifting, and injuries on the job.

5002A     Hazard Communications - The New Millennium

Safety of people is really the primary goal of Hazard Communications. HAZCOM standards have been around for a while and most organizations are diligent in their training and compliance programs. This program is designed to provide the most updated information about HAZCOM and perhaps identify some of the areas where more work needs to be accomplished.

Topics included in this safety video are: physical hazards, health hazards, material safety data sheets (MSDS), labels, documentation, and personal protection.

5003A     Human Behavior - Reducing Unsafe Acts

The Insurance Industry, Governmental agencies, and the National Safety Council have analyzed employee accident investigations over the years and have determined that the overwhelming cause of most industrial accidents and injuries can be attributed to the unsafe acts of employees. That's a rather bold statement; putting the blame on employees.

Topics included in this safety video are: contributing to an accident, box cutters, personal protective equipment (PPE), forklift accidents, running at work, accident investigation, written documentation, and safety counseling.

5005A     Housekeeping Safety

Your work in housekeeping requires you to make use of many different tools, equipment and of course, a variety of chemicals. We would like to review some important points about housekeeping safety.

Topics included in this safety video are: policies and procedures, safety, discs, ligaments, housekeeping carts, chemicals, Material Safety Data Sheets (MSDS), Personal Protective Equipment (PPE), furniture, electrical appliances, light bulbs, bathrooms, broken glass or razor blades, AIDS, and making beds.

5006A     Back Injury Prevention

According to the National Safety Council and medical research, 20% of backaches are attributed to inflammation such as arthritis, 10% are due to actual back injuries and other miscellaneous causes, and 70% result from degeneration of spinal discs. This video explains how the back works so you'll have enough information to make the right choices on how to lift anything safely and discusses how strains and muscles work so you can prevent these types of back injuries also.

Topics included in this safety video are: the mechanics of the back, muscle strains, and the 10 to 1 ratio.

5007A     Maintenance Person Safety

We know maintenance persons are experienced, trained professionals with good safety knowledge that’s why we call this a review. In your job, you’re faced with many decisions on a day-to-day basis and safety is a primary importance in these decisions.

Topics included in this safety video are: jewelry, leather topped shoes, Hazardous Materials, Personal Protective Equipment (PPE), contact lens, safety glasses, face shield, hard hat, bump caps, gloves, machine guarding, lockout/tagout, electrical safety, fire prevention, chemical storage, and ladders

5009A     Fire Extinguisher Training

The very first rule to remember is that life safety is paramount. This means that if your life is endangered by attempting to extinguish a fire with a fire extinguisher, don’t do it! Make sure you or others are not put in a dangerous situation and make sure that you can exit the building if the fire gets out of hand. Life safety is the most important part of extinguishing fires.

Topics included in this safety video are: classes of fire extinguishers, monthly inspections of fire extinguishers, PASS, calling the fire department, good housekeeping, maintaining your work area, proper procedures when using, storing, handling, and disposing of any combustible or flammable liquid.

5015A     Bomb Threat Procedures

Bombing and the threat of being bombed are harsh realities in today's world. The public is becoming more aware of those incidents of violence and the potential for destruction and physical harm. Law enforcement is charged with the responsibility of protecting life and property, but law enforcement alone will not do the job. It's up to each and everyone to do their part. Training and awareness will go a long way toward making your homes and workplaces safer and more secure environments.

Topics included in this safety video are: bombs, bomb threats, a physical security plan and a bomb incident plan, three alternatives for bomb threat response, Duck-Cover-Hold.

5016A     Emergency Evacuation

Concern and commitment for the safety and health of all employees is a high priority. Throughout the world, there are disasters of many types such as hurricanes, floods, bombs, toxic chemical releases, radioactive releases, fires, tornados, earthquakes, and other disasters. One of the most important considerations in surviving any type of disaster is preparing for the emergency.

Topics included in this safety video are: emergency exits, fire extinguishers, PASS, evacuate the building, elevators, closed doors, smoke, smoke inhalation, alarm systems, evacuation assembly area, zones, duck-cover-hold, proper medical facilities, and transportation.

5017A     Laundry Room Safety Basics

Safety is everyone’s responsibility. Regardless of what part of the facility you work in. The laundry facility is no different. There are potential safety hazards and concerns in the laundry facility that you need to be aware of. Everybody wants and deserves a safe and accident free work environment but it takes teamwork and paying attention to safety to reach this goal.

Topics included in this safety video are: chemical safety, Material Safety Data Sheets (MSDS), moving machinery, machine guarding, lockout/tagout, proper ventilation, lint fires, lint traps, and safe lifting procedures.

5018A     Hotel Fire Safety

The leading cause of death in fires is smoke inhalation, not contact with the fire. The importance of fire safety in a hotel environment can’t be overstated. The lives of guests and employees are at stake and the stakes are high. In this training program, we’ll discuss basic fire prevention, emergency plans, early warning systems, smoke control, and hotel evacuation. Safety is everyone’s responsibility.

Topics included in this safety video are:  fire prevention, emergency planning, early warning, smoke, smoke controls, and proper egress.

5019A     Customer Accidents - Third Party Liability

In a hotel environment, your job is to provide customer service and a safe place for employees and customers. This short program addresses safety for customers and is intended to provide information to help you reduce liability in the event of a customer accident, illness, injury, or property damage claim.  The purpose of the program is simply to help you become better informed and knowledgeable of customer accidents and what you can do to help prevent these accidents.

Topics included in this safety video are:  third party liability or non-employee liability claims, food incident report, slips and falls, box cutters, gutters, and exterior lighting.

5020A     Valet Safety

As a valet parking professional, safety is extremely important as the hazards are many. Vehicles moving, the weather, baggage, fast paced environment, parking, and more. Equally important is the customer service and courtesies extended to your guests.

Topics included in this safety video are:  slips and falls, baggage assistance, safe lifting, intoxicated customers, key control, handicapped customers, and vehicle accidents.

5021A     Hospitality Customer Service

The information in this program is one of the most important parts of your responsibilities regardless of your job. Not only will it help you be a better representative of the company, it will help you perform better on any job you may hold in the future. Our success is due to our hospitality standard of friendly courteous service that our guests depend on.

Topics included in this safety video are:  hospitality and generally accepted standards.

5023A  - Controlling Exposures To Bloodborne Pathogens (Hotel/Motel)

Although many workers have always been exposed to bloodborne and infectious diseases, treatment, and infection control prevented widespread incidences. The 80s brought new conditions that were spread in alarming proportions to personnel having other than direct contact with an exposed person. Last year, several thousand workers died from Hepatitis B. New methods of infection control were established to prevent the occupational spread of AIDS and Hepatitis B virus, both very serious diseases.

Topics included in this safety video are:  bloodborne pathogens, AIDS, Hepatitis B, Hepatitis C, exposure control plan, engineering controls, personal hygiene, first aid emergencies, cleaning, sanitizing, Hepatitis B vaccine, post-exposure evaluation and follow-up programs, sharps containers and regulated waste, warning labels, good housekeeping, and hygiene.

CD90067   CD-ROM Written Materials