VHS English Version Product Number: 11010AEVHS
DVD English Version Product Number: 11010AEDVD
VHS Spanish Version Product Number: 11010ASVHS
DVD Spanish Version Product Number: 11010ASDVD
Length of Video(in Minutes): 10
Publisher: Digital-2000, Inc.
Description: This program emphasizes proper customer service, customer turnoffs, and how to make customers feel welcome in general, developing repeat business and customer satisfaction.